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Help with your rent

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Paying your rent and any charges should be your top priority, and regardless of how you pay, you are responsible for ensuring that these are paid on time and in full. Non-payment of rent, service charges or any other charge could lead to you losing your home.

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Tenants are reminded that rent is payable weekly in advance, or monthly in advance.

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Housing staff will provide advice and guidance for tenants who have difficulty in paying rent. Whilst ‘Recovery of Possession’ (Eviction) of property is a last resort, Kilburn Square Housing Co-operative needs to protect Housing income and will take action against tenants who fail to pay their rent.

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However, we recognise that there are many reasons why a tenant may have rent arrears. You must contact the Co-op office, if you have rent arrears and we have written to you. We will arrange an appointment for you to see the Housing Officer or the Manager in confidence. We will help you to get advice and support so that you can pay your rent. We will also arrange a repayment plan to reduce and clear the arrears.

 

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Housing Benefit

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If you are on a low income or unemployed you may be entitled to claim Housing Benefit Rebate.

We can help you to do this.